SENIOR PRODUCT DESIGNER · CHICAGO

Creating order out of complexity.

I lead end-to-end design for complex, high-stakes products. Designing healthcare platforms used by 7,000+ hospitals and clinics, AI agent experiences, and the design systems that hold them together.

View work wataru.inoue90@gmail.com

7,000+hospitals & clinics

2025MedTech Breakthrough Award

4design systems

2platforms and 10+ products

Selected work

Healthcare SaaS
0→1
Award winner

Shrinking an enterprise healthcare platform down to something a small front desk can run

Ideation to shipped V1 in 3 months and winner of Best Practice Management Solution at the 2025 MedTech Breakthrough Awards.

Atrium Health virtual assistant chat interface

AI/UX
AI Chat
Conversation design
Enterprise

Designing AI agents patients and staff actually trust

Designed Televox's Chatbot/Agent experience and led the design for new flagship AI Agent building platform.

0→1
UX research
Multichannel
A/B Testing

Letting user testing pick the interface for a new outreach product

Dashboard vs. wizard, resolved through shadowed UATs.

Design systems
MUI
Accessibility

Migrating a healthcare product suite to one scalable design system

Foundations, Material Design System migration, and governance across product areas.

SMS mockup generator message configuration screen

Internal tools
0→1
Dev collaboration

The internal tool that gave mockup-making back to the whole company

Built with one full-stack developer; design's request queue dropped to near zero.

About

Systems thinker. Hobbyist at heart.

I spend my days making dense, regulated products feel obvious and my evenings taking apart keyboards, engines, and anything else with too many parts.

4+ years across healthcare SaaS, design systems, and AI, mostly on teams where design has to hold the whole picture.

More about me

Contact

Let’s build something that works.

Currently advising teams at Frameworks Partners and open to my next full-time senior role.

wataru.inoue90@gmail.com LinkedIn Download resume